Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Ghana.

📋 Description

• Take charge of account strategy and success planning, encompassing goals, KPIs, priorities, and quarterly roadmaps.

• Foster client relationships and communication through regular meetings, stakeholder management, expectation alignment, and documentation of subsequent actions.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, and organic growth metrics.

• Recognize issues and opportunities, coordinating actions with channel owners.

• Identify and define account growth opportunities, expansions, tests, and new initiatives.

• Manage account health, retention, renewals, and risk across a diverse multi-client portfolio.

• Develop mitigation plans and ensure the consistent delivery of value.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Client Success Manager in a performance marketing or digital marketing agency (mandatory).

• Proven experience serving as the primary point of contact for multiple client accounts at once (mandatory).

• Strong knowledge of performance marketing principles: paid advertising, attribution, KPIs, and optimization logic (mandatory).

• Experience managing paid advertising-focused accounts in Paid Search, Paid Social, and Programmatic/DSP (mandatory).

• A demonstrated history of enhancing client retention or expanding accounts, supported by specific examples (mandatory).

• Proficiency in English, both written and spoken (mandatory).

• Ability to lead strategic discussions with senior client stakeholders (mandatory).

• Willingness to work with a regular overlap with US business hours (mandatory).

• Experience managing SEO-focused accounts or hands-on SEO knowledge (advantageous).

• Background in working with US or international clients (advantageous).

🏝️ Benefits

• A fully distributed team spanning the US, LATAM, Europe, and APAC.

• Flexible remote work arrangements.

• Opportunity to make a meaningful impact from day one.

• A culture that values curiosity, transparency, and ownership.

• Collaboration with top-tier specialists across Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

• Opportunities for experimentation, cross-training, and professional growth.

• A focus on work-life balance; prioritizing high performance without overwork.