Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Dominican Republic.

📋 Description

• Take ownership of account strategy and success planning, which includes setting goals, KPIs, priorities, and quarterly roadmaps.

• Foster client relationships and facilitate communication through regular meetings, stakeholder management, expectation alignment, and documentation of subsequent actions.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, and organic growth metrics.

• Recognize issues and opportunities, coordinating actions with channel owners accordingly.

• Identify and define opportunities for account growth, including expansions, tests, and new initiatives.

• Manage account health, retention, renewal, and risk across a diverse client portfolio.

• Develop risk mitigation strategies and ensure ongoing value delivery.

• Direct cross-functional specialists across Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

⛳️ Requirements

• Minimum of 5 years of experience as an Account Manager or Client Success Manager within a performance marketing or digital marketing agency (required).

• Proven experience acting as the primary contact for multiple client accounts at the same time (required).

• Strong grasp of performance marketing principles, including paid advertising, attribution, KPIs, and optimization logic (required).

• Experience managing paid advertising-driven accounts in Paid Search, Paid Social, and Programmatic/DSP (required).

• Demonstrated success in enhancing client retention or growing accounts, with specific examples (required).

• Proficient in English, both written and spoken (required).

• Comfortable leading strategic discussions with senior stakeholders from clients (required).

• Availability to work with regular overlap with US business hours (required).

• Experience managing SEO-driven accounts or hands-on SEO expertise (preferred).

• Background in working with US or international clients (preferred).

🏝️ Benefits

• Fully remote team spread across the US, LATAM, Europe, and APAC.

• Flexible work arrangements.

• Significant impact from the very first day.

• Culture centered around curiosity, transparency, and ownership.

• Collaboration with top-tier specialists.

• Opportunities for experimentation, cross-training, and professional growth.

• Emphasis on work-life balance.

• High performance achieved without overworking.