Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Croatia.

📋 Description

• Take charge of account strategy and success planning, encompassing objectives, KPIs, priorities, and quarterly roadmaps.

• Cultivate client relationships and manage communication through regular meetings, stakeholder engagement, expectation alignment, and documentation of follow-up actions.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, and organic growth metrics.

• Spot issues and opportunities, coordinating actions with channel owners accordingly.

• Identify and define account growth opportunities, expansions, tests, and new initiatives.

• Manage account health, retention, renewal, and risk across a diverse client portfolio.

• Develop mitigation strategies and ensure consistent value delivery.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Client Success Manager in a performance marketing or digital marketing agency.

• Proven experience serving as the primary contact for multiple client accounts at the same time.

• Strong grasp of performance marketing principles, including paid advertising, attribution, KPIs, and optimization strategies.

• Familiarity with Paid Search, Paid Social, and Programmatic/DSP accounts.

• Demonstrated success in enhancing client retention or expanding accounts, supported by concrete examples.

• Proficient in written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Ability to work with a consistent overlap of US business hours.

• Background in managing SEO-driven accounts or hands-on SEO experience (preferred).

• Experience working with US or international clients (preferred).

🏝️ Benefits

• A fully distributed team spanning the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Opportunity to make a meaningful impact from day one.

• A culture that values curiosity, transparency, and ownership.

• Collaboration with high-caliber specialists.

• Opportunities for experimentation, cross-training, and professional growth.

• Support for work-life balance.

• A high-performance culture that avoids overwork.