Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Take charge of account strategy and success planning, which includes setting goals, KPIs, priorities, and quarterly roadmaps.

• Foster client relationships and maintain communication through regular meetings, stakeholder management, expectation alignment, and documentation of follow-up actions.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, and organic growth metrics.

• Spot issues and opportunities while coordinating actions with channel owners.

• Identify and define account growth opportunities, expansions, tests, and new initiatives.

• Manage overall account health, focusing on retention, renewal, and risk across a multi-client portfolio.

• Develop mitigation plans to ensure consistent value delivery.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Client Success Manager within a performance marketing or digital marketing agency.

• Proven experience serving as the primary point of contact for multiple client accounts concurrently.

• Strong grasp of performance marketing fundamentals, including paid advertising, attribution, KPIs, and optimization strategies.

• Experience managing accounts driven by paid advertising across Paid Search, Paid Social, and Programmatic/DSP.

• Demonstrated success in improving client retention or expanding accounts, supported by concrete examples.

• Proficiency in English, both written and spoken.

• Comfortable leading strategic discussions with senior client stakeholders.

• Ability to work with consistent overlap with US business hours.

• Background in managing SEO-driven accounts or hands-on SEO experience is a plus.

• Experience working with clients in the US or internationally is beneficial.

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Meaningful impact from day one.

• A culture founded on curiosity, transparency, and ownership.

• Collaboration with top-tier specialists in Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

• Opportunities for experimentation, cross-training, and professional growth.

• Emphasis on work-life balance, prioritizing high performance without overwork.