Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Chile.

📋 Description

• Take charge of account strategy and success planning, which includes setting goals, KPIs, priorities, and quarterly roadmaps.

• Foster client relationships and communication through regular meetings, stakeholder management, alignment of expectations, and documentation of subsequent steps.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, and organic growth metrics.

• Detect issues and opportunities, coordinating actions with channel owners accordingly.

• Recognize and define account growth opportunities, expansions, tests, and new initiatives.

• Manage account health, retention, renewal, and risk across a diverse client portfolio.

• Develop mitigation plans and ensure the consistent delivery of value.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Client Success Manager within a performance marketing or digital marketing agency (required).

• Proven experience serving as the primary point of contact for multiple client accounts at the same time (required).

• Strong grasp of performance marketing fundamentals, including paid advertising, attribution, KPIs, and optimization logic (required).

• Experience managing paid advertising-driven accounts across Paid Search, Paid Social, and Programmatic/DSP channels (required).

• Demonstrated success in enhancing client retention or expanding accounts, with tangible examples (required).

• Proficient in English, both written and spoken (required).

• Comfortable leading strategic discussions with senior client stakeholders (required).

• Availability to work with consistent overlap with US business hours (required).

• Background in managing SEO-driven accounts or practical SEO experience (a plus).

• Experience collaborating with US or international clients (a plus).

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Opportunity to make a meaningful impact from day one.

• A culture rooted in curiosity, transparency, and ownership.

• Collaboration with top-tier specialists across Paid Search, Paid Social, SEO, DSP, Creative, Analytics, and more.

• Opportunities for experimentation, cross-training, and professional growth.

• Emphasis on work-life balance.

• High-performance culture that avoids overwork.