Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Take charge of account strategy and success planning, which includes establishing goals, KPIs, priorities, and quarterly roadmaps.

• Cultivate client relationships and facilitate communication through regular meetings, stakeholder management, alignment of expectations, and documentation of subsequent actions.

• Analyze account performance against key business metrics such as ROAS, CPA, CAC compared to LTV, and organic growth.

• Recognize issues and opportunities while coordinating actions with channel owners.

• Discover and define account growth opportunities, expansions, tests, and new initiatives.

• Oversee account health, retention, renewal, and risk management across a multi-client portfolio.

• Develop mitigation plans and ensure consistent value delivery to clients.

• Direct cross-functional specialists in areas such as Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Client Success Manager within a performance marketing or digital marketing agency (mandatory).

• Proven experience serving as the primary contact for multiple client accounts concurrently (mandatory).

• Strong grasp of performance marketing principles, including paid advertising, attribution, KPIs, and optimization strategies (mandatory).

• Experience managing paid advertising-driven accounts across Paid Search, Paid Social, and Programmatic/DSP (mandatory).

• Demonstrated success in enhancing client retention or growing accounts, with specific examples (mandatory).

• Proficiency in English, both written and spoken (mandatory).

• Comfortable leading strategic discussions with senior client stakeholders (mandatory).

• Ability to work in alignment with US business hours consistently (mandatory).

• Experience managing SEO-driven accounts or possessing hands-on SEO expertise (preferred).

• Background working with US or international clients (preferred).

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible remote work arrangements.

• Make a meaningful impact from day one.

• Culture of curiosity, transparency, and ownership.

• Collaboration with high-caliber specialists.

• Opportunities for experimentation, cross-training, and professional growth.

• Commitment to work-life balance.

• High performance is prioritized over overwork.