Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Take charge of account strategy and success planning by establishing goals, KPIs, priorities, and quarterly roadmaps for each client.

• Foster client relationships and facilitate communication through regular meetings, stakeholder management, expectation alignment, and documentation of subsequent steps.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, and organic growth metrics.

• Recognize issues and opportunities, coordinating actions with channel owners.

• Identify and outline account growth opportunities, expansions, tests, and initiatives linked to performance signals and client objectives.

• Manage account health, including retention, renewal, and risk across a diverse client portfolio.

• Proactively identify risks, develop mitigation strategies, and ensure ongoing value delivery.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Client Success Manager within a performance marketing or digital marketing agency (required).

• Proven experience serving as the primary point of contact for multiple client accounts at the same time (required).

• Strong comprehension of performance marketing fundamentals, including paid advertising, attribution, KPIs, and optimization strategies (required).

• Experience with accounts driven by paid advertising across Paid Search, Paid Social, and Programmatic/DSP (required).

• A demonstrated history of enhancing client retention or expanding accounts, with tangible examples (required).

• Proficient in English, both written and spoken, and comfortable leading strategic discussions with senior client stakeholders (required).

• Willingness to work with consistent overlap with US business hours (required).

• Experience managing SEO-driven accounts or hands-on SEO knowledge (advantage).

• Experience working with clients from the US or internationally (advantage).

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible remote work environment.

• Opportunity to make a meaningful impact from day one.

• A culture that values curiosity, transparency, and ownership.

• Collaboration with top-tier specialists in Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

• Opportunities for experimentation, cross-training, and professional growth.

• Emphasis on work-life balance; achieving high performance without overworking.