Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Botswana.

📋 Description

• Take charge of account strategy and success planning by establishing goals, KPIs, priorities, and quarterly roadmaps with each client.

• Cultivate client relationships and facilitate communication, which includes regular meetings, stakeholder management, alignment of expectations, and documentation of next steps.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, and organic growth metrics.

• Detect issues and opportunities while coordinating actions with specialists in Paid Search, Paid Social, SEO, DSP, Creative, and Analytics.

• Identify and assess opportunities for account growth, expansions, tests, and new initiatives.

• Manage account health, retention, renewal, and risk across a multi-client portfolio.

• Develop mitigation plans to ensure consistent delivery of value.

⛳️ Requirements

• A minimum of 5 years’ experience as an Account Manager or Client Success Manager in a performance marketing or digital marketing agency.

• Experience serving as the primary point of contact for multiple client accounts concurrently.

• Strong grasp of performance marketing principles, including paid advertising, attribution, KPIs, and optimization strategies.

• Experience managing accounts driven by paid advertising across Paid Search, Paid Social, and Programmatic/DSP.

• Demonstrated success in enhancing client retention or expanding accounts, with specific examples.

• Proficient in English, both written and spoken.

• Comfortable leading strategic discussions with senior client stakeholders.

• Availability to work with a consistent overlap with US business hours.

• Experience in managing SEO-driven accounts or possessing hands-on SEO experience (preferred).

• Background in working with US or international clients (preferred).

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work arrangements.

• Meaningful impact from day one.

• A culture founded on curiosity, transparency, and ownership.

• Collaboration with top-tier specialists.

• Opportunities for learning, experimentation, cross-training, and growth.

• Emphasis on work-life balance, focusing on high performance rather than overwork.