Account Manager – Performance Marketing

This is a fully remote position, open to applicants in Austria.

📋 Description

• Take ownership of account strategy and success planning, which includes setting goals, KPIs, priorities, and developing quarterly roadmaps.

• Foster client relationships and maintain communication through regular meetings, stakeholder management, aligning expectations, and documenting next steps.

• Oversee account performance by analyzing ROAS, CPA, CAC in relation to LTV, as well as organic growth metrics.

• Recognize issues and opportunities and collaborate with channel owners to coordinate actions.

• Identify and define opportunities for account growth, expansions, tests, and new initiatives.

• Manage account health, retention, renewal, and risk across a diverse multi-client portfolio.

• Develop mitigation plans and ensure consistent delivery of value.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Client Success Manager within a performance marketing or digital marketing agency (required).

• Proven experience acting as the primary contact for multiple client accounts at the same time (required).

• Strong comprehension of performance marketing principles, including paid advertising, attribution, KPIs, and optimization strategies (required).

• Experience managing accounts driven by paid advertising across Paid Search, Paid Social, and Programmatic/DSP (required).

• A demonstrated history of enhancing client retention or expanding accounts, with specific examples (required).

• Proficiency in English, both written and spoken (required).

• Comfortable leading strategic discussions with senior client stakeholders (required).

• Availability to work with consistent overlap with US business hours (required).

• Background in managing SEO-driven accounts or direct SEO experience (advantage).

• Experience collaborating with US or international clients (advantage).

🏝️ Benefits

• Fully remote team distributed across the US, LATAM, Europe, and APAC.

• Flexible remote work options.

• Opportunity to make a meaningful impact from day one.

• A culture that values curiosity, transparency, and ownership.

• Collaborate with highly skilled specialists.

• Opportunities for learning, experimentation, cross-training, and growth.

• Emphasis on work-life balance and high performance without overwork.