Account Manager II

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and promote Renaissance Learning’s products and services within a designated territory.

• Meet revenue targets through prospecting, acquiring new business, managing customer renewals, and identifying cross-sell and up-sell opportunities.

• Foster and nurture enduring customer relationships.

• Ensure high product renewal rates.

• Collaborate with Customer Success partners and members of the Account Executive team.

• Act as the primary contact for customer accounts.

• Enhance customer loyalty and retention while driving business growth and expansion.

• Generate new business and explore cross/up-sell and renewal opportunities by engaging multiple decision-makers.

• Expand the assigned book of business to surpass revenue targets.

• Comprehend and offer solutions tailored to customers’ unique challenges and strategic goals.

• Lead account teams and collaborate with internal and external partners to create effective solutions.

• Utilize in-depth knowledge of the K-12 education sector, including districts, school administration, funding, purchasing processes, buying cycles, policies, practices, trends, and school board oversight.

• Maintain technical expertise concerning widely used edtech tools and trends.

• Establish customer rapport through accuracy, expertise, dependable delivery, and market insights.

• Travel occasionally for customer meetings, conferences, and other revenue-generating activities.

⛳️ Requirements

• Minimum of 4 years of prior sales experience.

• Proficient in using collaboration tools (e.g., Outlook, Microsoft Teams, etc.).

• Familiarity with CRMs and other sales technologies (e.g., Salesforce, MS Dynamics).

• Understanding of education customers, their organizational frameworks, and leadership personas.

• Exceptional written and verbal communication skills, including presentation abilities.

• Applicants must have authorization to work for any employer in the United States.

• Renaissance is currently unable to provide sponsorship or take over sponsorship of an employment visa.

🏝️ Benefits

• Comprehensive Health Benefits: Medical, Prescription, Dental, Vision, Telehealth.

• Health Savings and Flexible Spending Accounts.

• 401(k) and Roth 401(k) with company matching.

• Paid Vacation and Sick Leave.

• 12 Paid Holidays.

• Parental Leave (20 total weeks, with 14 weeks paid) & Milk Stork program.

• Tuition Reimbursement.

• Life & Disability Insurance.

• Well-being and Employee Assistance Programs.