Account Manager II

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee the overall performance of designated customer accounts in line with contractual obligations, service level agreements, and organizational goals.

• Manage compliance, supply chain operations, inventory planning, and initiatives for process enhancement.

• Direct cross-functional teams that assist in forecasting, order book and pipeline management, replenishment strategies, inventory optimization, and timely delivery performance.

• Organize regular meetings with customers, conduct performance evaluations, discuss shortages, review service levels, and assess broader program or contract details.

• Foster long-term client relationships, align company offerings with client objectives, and ensure shared growth and revenue maximization.

⛳️ Requirements

• Proven experience in account management or a related field.

• Strong analytical skills and a data-driven approach to decision-making.

• Excellent communication and interpersonal skills.

• Ability to work collaboratively in a team environment and manage cross-functional relationships.

• Proficiency in supply chain management and inventory optimization techniques.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and a supportive work environment.