Account Manager II

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee a client portfolio aimed at growth, enhancing the hotels’ share of the client’s business, while optimizing margin and net sales.

• Provide support, guidance, and training to Assistants, Analysts, Executives, and Account Manager I professionals in their development.

• Officially represent AHI at industry events, forums, and associations, including ABRACORP, TMG, ALAGEV, GMVG, GRVRS, GVNE, and Meetings Corp.

• Track KPIs, manage the sales funnel, and conduct numerical analyses to inform profitable action plans.

• Identify opportunities, qualify leads, and guide consultative leads to the hotels within the network.

• Handle commercial proposals and final contracts, considering distribution channels to safeguard the negotiated margin.

• Facilitate connections among the sales team, hotel operations teams, and other AHI corporate departments.

• Establish partnerships with clients and market stakeholders, while adeptly mediating conflicts with resilience and emotional intelligence.

⛳️ Requirements

• Bachelor’s degree in Hospitality, Tourism, Business Administration, or a related discipline.

• A postgraduate degree or specialization in Revenue Management (RM), Digital Marketing, People Management, or a related area is preferred.

• Comprehensive understanding of the commercial dynamics within the hotel industry, including Distribution and Revenue Management.

• Proficiency in Salesforce, Power BI, and Microsoft Office, especially Excel and PowerPoint.

• Proficient in English at an intermediate level.

• Proficient in Spanish at an intermediate level.

• Strong strategic vision.

• High emotional intelligence.

• Exceptional negotiation skills.

• Effective time management abilities.

🏝️ Benefits

• This position is also open to candidates with disabilities.