Account Manager – iGaming

This is a fully remote position, open to applicants in Taiwan.

📋 Description

• Serve as the primary liaison between clients and the organization on all issues.

• Discover new business prospects with current clients.

• Gather and evaluate client product requests and feedback for internal teams.

• Forecast, monitor, and analyze Key Performance Indicators.

• Suggest commercial incentives to drive growth.

• Assess the performance of campaigns and promotions, offering recommendations for enhancements.

• Handle critical escalations between the organization and the client.

• Build long-lasting, trusting relationships with key customers.

• Optimize customers’ utilization of software and back-office tools.

• Promote upselling of the product suite whenever possible.

• Relay customer and market feedback to Operations and Product teams.

⛳️ Requirements

• Over 2 years of experience in the online gaming sector.

• Proficient in English, with strong business communication skills.

• Proficiency in additional Asian languages is advantageous.

• Prior experience in a similar Operations position.

• Solid understanding of key performance indicators within the online gaming industry.

• Capability to influence key decision-makers at the executive and C-level.

• Ability to thrive in a fast-paced environment and quickly adapt to business demands.

• Strong negotiation and presentation skills.

• Excellent interpersonal and communication skills, both written and verbal.

• Strong organizational abilities.

• Keen attention to detail.

• Project management expertise.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional growth and development.

• Flexible working hours and remote work options.