Account Manager – Higher Education

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and expand a portfolio of higher education clients.

• Maintain and renew accounts while broadening them into new departments, use cases, and budget holders.

• Develop a pipeline from the ground up and seek new business within current institutions.

• Oversee forecasts, including both committed and at-risk opportunities.

• Report directly to the President.

• Collaborate with Account Managers, marketing, customer success, product teams, and the new business division.

• Acquire knowledge of Guidebook’s product, the higher education landscape, and the ideal customer profile.

• Manage the portfolio, engage with every account, and identify opportunities for expansion.

• Conduct renewal and expansion calls, demonstrations, discovery sessions, outbound activities, and closing efforts.

• Travel to meet clients and prospects on campuses and at industry events approximately every 1-2 months.

• Assist in onboarding the next Account Manager.

⛳️ Requirements

• 2-4 years of experience in B2B sales, preferably within the SaaS sector.

• Proven track record of building a pipeline and achieving sales quotas.

• A completed university degree.

• Ability to communicate effectively about the operations of universities and colleges.

• Proficient in using Salesforce or another CRM for pipeline management.

• Capable of building a pipeline from scratch, expanding accounts, managing forecasts, and pursuing growth opportunities.

• Must reside on the East Coast of the USA.

• Willingness to travel frequently to industry events, trade shows, and campuses.

• Ability to travel around 6-8 times per year.

• Coachable, inquisitive, ambitious, resourceful, and accountable.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage at no cost.

• Short-term and long-term disability insurance.

• Unlimited vacation policy.

• 401(k) plan with a matching contribution.

• Stock options available.

• Exceptional company culture with enjoyable virtual gatherings.

• MacBook and necessary accessories for remote work.

• Exciting annual company retreats.

• Emphasis on work/life balance.