Account Manager – Healthcare

This is a fully remote position, open to applicants in North Carolina, +3 more states.

📋 Description

• Drive revenue growth by overseeing customer accounts, particularly with major resin producers, and enhancing sales efforts.

• Interact with customers through direct visits, phone calls, emails, and virtual meetings.

• Cultivate robust and extensive customer relationships.

• Achieve commercial KPIs, including growth in volume, pricing strategies, and timely payment collections.

• Establish trust and rapport to foster long-term customer retention and satisfaction.

• Propose solutions and product alternatives based on customer requirements and feedback.

• Collaborate with sales and marketing departments on leads and promotional campaigns.

• Assist with account management, maintain CRM data, and respond to inquiries in a timely manner.

• Recognize sales prospects through daily customer interactions.

• Work with internal teams to address issues and improve the customer experience.

• Offer technical advice and material suggestions based on customer application specifications.

• Aid in material selection, process optimization, and performance troubleshooting.

• Convert technical customer requirements into internal development or formulation guidance.

• Partner with R&D, technical service, and operations teams.

⛳️ Requirements

• A Bachelor’s degree in Materials or Plastics Engineering or a related engineering field is mandatory.

• Over 5 years of experience in account management, business development, inside sales, or technical sales within the plastics, polymer, compounding, or manufacturing sectors, ideally with large resin producers.

• Familiarity with CRM tools and managing a large volume of accounts is advantageous.

• Willingness to travel up to 50% of the time.

• Excellent and professional communication skills.

• Strong ability to build relationships with a customer-centric approach.

• Highly organized, detail-oriented, and self-driven.

• Flexible and composed in a high-volume, fast-paced setting.

• A team player who excels in collaborative, cross-functional environments.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career growth.

• Supportive and inclusive work environment.