Account Manager, German Speaker

This is a fully remote position, open to applicants in Spain.

📋 Description

• Manage a portfolio of high-value SME clients throughout European markets to foster sustainable revenue growth.

• Assess and prioritize clients based on their value.

• Engage clients proactively through outreach and regular check-ins.

• Spot and implement upsell and cross-sell opportunities related to plans, card spending, invoicing, and credit.

• Cultivate relationships with key decision-makers.

• Utilize account data, usage signals, and portfolio trends to inform outreach and business discussions.

• Monitor account health and take early action on accounts that are at risk.

• Keep pipeline and activity tracking updated in Salesforce.

• Leverage Modjo to enhance performance and share insights.

• Collaborate effectively with onboarding, product, and support teams.

• Promote product adoption within the first 90 days after customer activation, focusing on revenue and converting new customers into High Value Clients.

⛳️ Requirements

• Proficient in English.

• Native-level fluency in German.

• Minimum of 2 years of experience in account management within the fintech or B2B SaaS sectors.

• At least 1 year of experience in outbound sales or business development.

• Results-driven and commercially astute, with an emphasis on revenue per account, expansion potential, and portfolio diversity.

• Strong data-driven decision-making abilities.

• Adaptable to a fast-paced scale-up environment.

• Excellent communication skills, including conducting QBRs, providing pushback, and escalating issues when appropriate.

• Proficient in Salesforce, Google Workspace, and Slack.

• Familiarity with Modjo or similar call tools is a plus.

🏝️ Benefits

• Ongoing personal and professional development resources and opportunities.

• Flexibility to travel and the option to work remotely or in a hybrid model across Europe.

• Stock Options Program available to all team members.

• Consistent support and care within a modern, friendly, and environmentally conscious corporate culture.

• Work & Swim Program: one month in a corporate apartment in Cyprus.