Account Manager, French Speaking

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and execute growth strategies for headquarter accounts that align with the company’s objectives.

• Recognize emerging market trends, competitor activities, and opportunities for growth, sharing insights with clients.

• Achieve and surpass annual and quarterly performance KPIs.

• Implement contract, pricing, credit, accounts receivable, and offer standards across all accounts.

• Oversee the development of pipelines and progression of opportunities for high-value accounts.

• Lead strategic negotiations and manage escalations for intricate deals.

• Ensure adherence to SLA and Standard Operating Procedure expectations.

• Establish and nurture robust relationships with key automotive national accounts.

• Provide a world-class customer experience through timely issue escalation, effective communication, and resolution.

• Foster engagement and strategic interactions with channel partners.

• Represent the client during customer meetings and select industry events.

• Collaborate effectively with Marketing, Operations, Customer Support, Finance, and other internal teams.

• Monitor and enhance CRM tools like Salesforce for managing pipelines and accounts.

• Factor in supply chain considerations when planning and executing sales initiatives.

• Ensure compliance with corporate policies and governance standards.

⛳️ Requirements

• Strong background in B2B sales.

• Experience in finished lubricants or the oil & gas industries is advantageous.

• Fluent in French, both written and spoken.

• Proven ability to build strong relationships and manage complex headquarters-level accounts to meet revenue and margin targets.

• Experience in managing contracts, pricing, negotiations, and enforcing terms when required.

• Knowledge of the industrial, automotive, and commercial vehicle sectors is a plus.

• Proficient in CRM platforms like Salesforce, sales analytics tools, and Microsoft Office.

• Excellent organizational skills with the ability to manage complex, multi-step processes to completion.

• Strong commercial acumen coupled with outstanding verbal and written communication skills.

• Capability to think critically and convert market insights into actionable strategies.

• Ability to meet annual and quarterly performance KPIs.

• Ensure that SLA and Standard Operating Procedure expectations are upheld.

• Maintain compliance with corporate policies and governance standards.

🏝️ Benefits

• Structured learning and career development programs.

• Mental health program.

• Generous Paid Time Off policy.

• Paid medical leave.

• Child/Dependent care reimbursement.

• Education reimbursement.

• 401k match.

• Hardship loan program.

• Access to a financial wellness advisor.

• Comprehensive healthcare coverage, including medical, dental, and vision.

• Variable bonus component of $5,000.00 USD annually.