Account Manager, French Speaking

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and execute growth strategies for headquarters accounts that align with the company's goals.

• Identify emerging market trends, analyze competitor activities, and explore growth opportunities to guide strategic decisions and provide feedback to clients.

• Achieve and surpass annual and quarterly performance KPIs.

• Ensure that standards regarding contracts, pricing, credit, accounts receivable, and offers are uniformly applied across all accounts.

• Oversee the development of the pipeline and the progression of opportunities for high-value accounts.

• Lead strategic negotiations and manage escalations for complex deals.

• Ensure adherence to Service Level Agreements (SLA) and Standard Operating Procedures (SOP).

• Establish and nurture strong relationships with key national accounts in the automotive sector.

• Deliver a world-class customer experience by ensuring timely issue escalation, communication, and resolution.

• Promote engagement and strategic interactions with channel partners.

• Represent the client at customer meetings and select industry events to enhance brand visibility.

• Encourage collaboration among internal teams, including Marketing, Operations, Customer Support, and Finance.

• Monitor and optimize the use of CRM tools such as Salesforce for effective pipeline and account management.

• Integrate supply chain considerations into sales planning and execution.

• Ensure compliance with corporate policies and governance standards.

⛳️ Requirements

• Extensive experience in B2B sales.

• Background in the finished lubricants/oil & gas industries is advantageous.

• Proficiency in French, both written and spoken.

• Demonstrated ability to build strong relationships and manage complex accounts at a headquarters level to meet revenue and margin objectives.

• Experience in contract management, pricing, negotiation, and enforcing terms as needed.

• Familiarity with industrial, automotive, and commercial vehicle sectors is a plus.

• Expertise in CRM platforms like Salesforce, sales analytics tools, and Microsoft Office.

• Exceptional organizational skills and the capability to manage complex, multi-step processes to completion.

• Strong commercial insight along with excellent verbal and written communication skills.

• Ability to think critically and convert market insights into actionable strategies.

🏝️ Benefits

• Structured learning and career development programs.

• Mental health program.

• Generous Paid Time Off policy.

• Paid medical leave.

• Child/Dependent care reimbursement.

• Education reimbursement.

• 401k match.

• Hardship loan program.

• Access to a financial wellness advisor.

• Comprehensive healthcare coverage including medical, dental, and vision.

• Variable bonus component of $5,000.00 USD annually.