Account Manager, Energy & Industrials

This is a fully remote position, open to applicants in United States.

📋 Description

• Enhance retention rates across the portfolio of clients.

• Promote the adoption of AlphaSense solutions within additional business units of current clients, surpassing monthly, quarterly, and annual revenue targets.

• Identify at-risk revenue and implement strategies to minimize churn.

• Predict retention rates effectively.

• Collaborate with Account Executives to uncover growth opportunities.

• Comprehend client business frameworks, roles, projects, and performance indicators to engage with users and decision-makers, identify untapped potential, and develop targeted messaging.

• Build and maintain relationships with users and key stakeholders.

• Conduct business reviews with significant stakeholders.

• Execute proactive outreach with pertinent materials and information.

• Act as a tangible presence within client organizations through on-site interactions and lunch-and-learn sessions.

• Champion AlphaSense to clients and advocate for clients within AlphaSense.

• Collect client success stories and product feedback for use in product development, marketing, and sales initiatives.

⛳️ Requirements

• A minimum of three years of experience in an account management position focused on retention and growth for an established client portfolio.

• Proven experience meeting renewal and expansion goals for managed client accounts following the initial sale.

• Demonstrated success in managing and expanding relationships within Fortune 1000 clients.

• Excellent relationship management skills, both internally and externally.

• Strong business acumen with a commitment to effective processes and strategies.

• Ability to learn and adapt swiftly.

• Knowledge of best practices for client engagement in a SaaS context.

• Outstanding oral, written, and presentation communication skills.

• Capability to simplify and clarify complex issues.

• Industry experience in the specified sectors is not mandatory.

🏝️ Benefits

• Performance-driven bonus structure.

• Equity options.

• Comprehensive benefits program.