Account Manager – Employer Partnerships

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main post-sale contact for employers utilizing 12twenty to connect with exceptional talent.

• Cultivate strong relationships with employers to ensure they meet their recruitment objectives.

• Take ownership of client retention efforts and reduce churn by showcasing the benefits of 12twenty’s platform.

• Identify and oversee growth opportunities within current employer accounts.

• Partner with 12twenty’s Partnerships team on strategic initiatives for growth.

• Prepare and conduct virtual and in-person account reviews, training sessions, webinars, demonstrations, and other strategic engagements.

• Educate employer clients on best practices to maximize their recruiting success using 12twenty’s tools and technology.

• Recognize opportunities for process enhancements within the employer success function.

• Communicate findings to leadership and implement changes to enhance efficiency.

⛳️ Requirements

• 4–6 years of experience in account management, customer success, sales, and/or project management.

• Capability to handle a substantial portfolio of clients.

• Proven track record of account growth.

• Strong cross-functional collaboration skills.

• Ability to inspire and influence internal team members to achieve business goals.

• Quick-thinking with the capacity to absorb new concepts swiftly.

• Confidence in making decisions and offering recommendations.

• Bachelor’s degree.

• Proficient in Google Suite, MS Office Suite, and Salesforce.

• Experience in SaaS, Higher Education, and/or Recruiting.

• Background in Solution Selling.

🏝️ Benefits

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k).

• Paid time off.

• Competitive salary.

• Generous PTO policy.

• Comprehensive benefits, including 401(k).

• Regular team happy hours and activities.

• Flexibility for remote work.

• Equity for U.S. employees.

• Stock options.

• A fantastic team to innovate and collaborate with.