Account Manager – Emerging Growth

This is a fully remote position, open to applicants in United States.

📋 Description

• Enhance net dollar retention through proactive upselling, cross-selling, and effective relationship management.

• Oversee client contract renewals, boosting Annual Recurring Revenue and reinforcing partnerships.

• Discover, cultivate, and secure new opportunities within designated accounts.

• Prepare proposals, statements of work, and other documentation for client interactions.

• Establish trusted relationships with key stakeholders, positioning Absorb as a strategic ally.

• Manage the sales pipeline and deliver monthly and quarterly reports.

• Attain expertise in Absorb’s subscription models and facilitate renewal and expansion discussions.

• Contribute to team meetings and collaborative sales process initiatives.

• Collaborate internally with Customer Success, Support, Product, and Leadership teams.

• Stay updated on product launches, training, and industry developments.

• Promote the adoption and expansion of Absorb’s AI-driven learning platform among customers.

⛳️ Requirements

• Post-secondary education (ideally in business or a related discipline).

• 1–2 years of experience in successfully managing client relationships and driving revenue growth via upselling.

• Exceptional time management and organizational abilities.

• Outstanding verbal and written communication skills.

• Outgoing and personable demeanor with a sales-oriented mindset.

• Strong team player.

• Capability to excel in a dynamic, fast-paced environment that continually evolves.

• Preferred experience in SaaS or technology sales.

• Experience working with a global client base is advantageous.

• Proficient in MS Office, especially Excel and PowerPoint, is preferred.

• Fluency in additional languages is a plus.

• Familiarity with Salesforce and other industry tools is preferred.

• Must have legal eligibility to work in the country of application without sponsorship.

• Selected candidates will undergo pre-employment background checks, including a criminal record verification.

🏝️ Benefits

• Fully remote-first work environment with flexible work arrangements.

• Comprehensive health and wellness benefits.

• Retirement savings programs.

• Eligibility for two distinct bonus plans.

• Generous time-off policies.

• Extensive medical and dental benefits based on the country of residence.

• New Hire Equipment Allowance.

• Monthly Flex Allowance.

• Opportunities for career advancement and internal mobility.

• Employee-driven diversity, equity, and inclusion programs.