Account Manager, Digital

This is a fully remote position, open to applicants in California, +10 more states.

📋 Description

• Act as the project manager for all client engagements, crafting timelines and coordinating deliverables from both internal and external stakeholders.

• Ensure the completion of project milestones while adhering to accuracy and quality benchmarks.

• Support creative services by composing initial email and web copy and translating instructions for designers.

• Oversee the setup and quality assurance of messages and landing pages within clients’ CRM platforms.

• Take ownership of client data segmentation and the imports/exports of segmented lists.

• Prepare weekly reports on email, web, and campaign advertising performance.

• Create, review, and maintain agendas, meeting notes, follow-ups, and production schedules.

• Assist in preparing presentations and reports for face-to-face client meetings.

• Organize and maintain client documents and files on a shared drive.

• Serve as the intermediary between clients, vendors, and internal teams.

• Support the Account Lead in executing direct marketing fundraising programs across a client portfolio.

⛳️ Requirements

• At least 2 years of experience in advocacy, fundraising, electoral campaigning, project management, event planning, internet marketing, or direct response.

• Tech-savvy, with a strong desire to grasp online fundraising, marketing, and advocacy technologies.

• Proven knowledge and interest in online fundraising, email marketing, and advocacy.

• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.

• Experience utilizing digital tools for effective internal and external communication and workflow, including email, chat, Zoom, and online workflow tools.

• Previous experience in nonprofit fundraising or advocacy is preferred but not mandatory.

• Basic experience with HTML and other web tools is preferred but not required.

• Familiarity with platforms such as Luminate, Salsa, EveryAction, Engaging Networks, Salesforce Marketing Cloud, or similar is preferred but not mandatory.

• Capability to prepare and deliver written and verbal materials with confidence and clarity.

• Exceptional writing and editing skills that are clear, coherent, thorough, and free of errors.

• Strong attention to detail with the ability to independently produce accurate work.

• Proactive in problem-solving, demonstrating accountability and initiative.

• Strong collaboration and relationship-building skills with both internal and external stakeholders.

• Ability to adapt and generate practical solutions.

• Capable of functioning in a fast-paced environment with competing priorities, projects, clients, and issues.

• Project management skills and effective work output.

• Strong critical thinking and strategic decision-making abilities.

• Interest in engaging with multiple projects, clients, and social issues.

• Comfort in building long-term relationships with stakeholders.

• Passion for social justice, anti-racism, anti-oppression, and progressive causes.

🏝️ Benefits

• Starting salary range of $60,000 - $67,000.

• Participation in the Employee Stock Ownership Program (ESOP).

• Employer-sponsored and fully paid Health, Dental, Life Insurance, Short and Long-Term Disability, Employee Assistance Program (EAP), and employer-matching FSA contributions.

• 35% employer contribution towards dependent health insurance costs.

• Optional Vision, Medical & Dependent Care FSA, Commuter benefits, and Pet Care plans.

• 401(k) plan with automatic employer contributions of 3%.

• Equalized profit sharing.

• 13 company holidays.

• Early release every Friday and on days preceding company holidays.

• Vacation time starting at 15 days per year, with increases over tenure.

• Sick Leave: 1 day per month.

• Personal time: 3 days per year.

• Paid Parental Leave: 8 weeks.

• Volunteer Leave: 3 days per year.

• Philanthropic Fund with corporate matching for employee charitable contributions.

• Access to industry conferences and professional development opportunities.

• Remote-first work environment with office access for local staff (Berkeley | DC).