Account Manager – Corporate

This is a fully remote position, open to applicants in United States.

📋 Description

• Build and nurture three-dimensional relationships with customers and key stakeholders to enhance client retention and growth.

• Act as the primary contact for Corporate clients regarding inbound inquiries, outbound interactions, relationship updates, and renewal negotiations.

• Work collaboratively with Account Executives to uncover new business prospects and expand existing client accounts.

• Maximize retention rates across the portfolio of business.

• Promote the adoption of AlphaSense solutions across various business units and surpass revenue targets.

• Identify at-risk revenue to mitigate churn.

• Project retention rates accurately.

• Gain a thorough understanding of client business structures, roles, projects, and performance metrics.

• Foster relationships to position AlphaSense as a business partner instead of merely a vendor.

• Conduct Business Reviews with key stakeholders.

• Perform proactive outreach with relevant materials and insights.

• Maintain a physical presence at client locations through activities like floor walks, lunch and learns, and similar events.

• Represent AlphaSense to clients and advocate for clients within AlphaSense.

• Gather value stories and product feedback, sharing them internally to aid product development, marketing, and sales initiatives.

⛳️ Requirements

• Strong capability to establish instant rapport with new contacts.

• Proven track record in managing and enhancing relationships with Fortune 1000 clients.

• Proficiency in both internal and external relationship management.

• Strong business acumen.

• Dedication to efficient processes and strategies.

• Intellectual curiosity and a rapid learning and adaptation ability.

• Knowledge of client engagement best practices within a SaaS context.

• Outstanding oral, written, and presentation skills.

• Ability to simplify and articulate complex issues clearly.

🏝️ Benefits

• Performance-based bonus.

• Equity opportunities.

• Comprehensive benefits program.

• Equal employment opportunity and reasonable accommodations for qualified individuals with protected disabilities.

• AlphaSense does not require candidates to pay for job applications, equipment, or training.