Account Manager – Contracting, Provider Enrollment

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Oversee a portfolio of healthcare accounts, managing timelines, deliverables, workflow coordination, and communication.

• Act as the main contact for provider enrollment, payer contracting, credentialing, and other operational inquiries.

• Establish and nurture professional relationships through proactive and responsive communication.

• Execute provider enrollment, payer contracting, credentialing, recredentialing, and administrative healthcare workflows.

• Collaborate with payers, provider groups, healthcare organizations, and additional contacts to address enrollment or contracting challenges.

• Track project timelines, outstanding tasks, documentation requirements, payer follow-ups, and deliverables across active accounts.

• Maintain tracking tools, provide status updates, manage credentialing records, enrollment documentation, and reporting.

• Assess applications, documentation, and submissions for completeness, accuracy, and compliance.

• Balance competing requests and deadlines while ensuring quality and responsiveness.

• Accurately record billable time and meet productivity benchmarks.

• Identify inefficiencies in workflows, operational bottlenecks, and opportunities for service quality enhancement.

• Assist in strategic discussions regarding enrollment status, contracting progress, credentialing workflows, and operational planning.

• Communicate updates on projects, status changes, outstanding items, and next steps.

• Proactively recognize account needs, challenges, and opportunities for relationship or service delivery enhancements.

⛳️ Requirements

• Experience in a provider-side, consulting, MSO, credentialing, RCM, or healthcare services setting.

• Proven ability to manage 8–10+ client accounts or high-volume provider enrollment projects simultaneously.

• Demonstrated experience in healthcare provider enrollment, payer contracting, credentialing, or related healthcare administrative operations.

• Familiarity with CAQH, payer portals, credentialing databases, provider enrollment applications, and tracking systems.

• Background in supporting multi-state provider enrollment, payer contracting, delegated credentialing, or group practice expansion.

• Experience in developing or enhancing workflows, templates, tracking tools, and client reporting systems.

• Prior leadership experience in a small team environment with a focus on strategic oversight and hands-on execution.

• Skill in managing multiple accounts, projects, or operational workflows simultaneously.

• Strong project management and organizational skills with the ability to independently prioritize deadlines.

• Direct experience with provider enrollment applications, payer contracting processes, credentialing documentation, and follow-up activities.

• Capacity to work autonomously in a fully remote environment, demonstrating strong accountability with minimal supervision.

• Exceptional written and verbal communication abilities.

• High attention to detail, ensuring documentation accuracy and thorough follow-through.

• Comfort working in a billable-time environment and accurately tracking completed work.

• Preferred experience in supporting provider-side healthcare organizations, MSOs, credentialing organizations, healthcare consulting firms, or RCM settings.

• Existing referral relationships or a book of business in healthcare enrollment, credentialing, or contracting services is an advantage.

• A cover letter and references are preferred but not mandatory.

🏝️ Benefits

• Opportunity for annual performance and profit-sharing bonuses.

• Additional bonus potential for introducing an existing book of business or qualified referrals.

• Unlimited paid time off (PTO).

• Flexible scheduling options under a 4x10 or 5x8 structure.