Account Manager, Commercial Insurance

This is a fully remote position, open to applicants in Nebraska.

📋 Description

• Oversee daily service operations for a commercial portfolio, concentrating on accounts that yield $3,000 or more in revenue.

• Collaborate with producers to formulate, organize, and enhance service strategies for significant accounts.

• Draft proposals, issue certificates and auto ID cards, manage endorsements, audits, and binders, while ensuring account tasks are up-to-date.

• Guarantee prompt invoicing of premium-related transactions.

• Examine policies for precision and compliance with agency standards.

• Address client inquiries and service needs.

• Analyze client contracts and suggest coverage adjustments to fulfill contractual obligations.

• Liaise with producers, clients, carriers, and internal team members.

• Keep comprehensive and precise electronic account records using the agency management system.

• Manage workload effectively to adhere to deadlines and service requirements.

• Detect and rectify coverage gaps to minimize E&O risk.

• Engage in quality assessments and adhere to agency quality and compliance initiatives.

• Cultivate and sustain client relationships to promote retention and expansion.

• Develop effective partnerships with insurance carrier representatives.

• Handle sensitive information, including PHI, with care and confidentiality.

• Enhance technical expertise through training, publications, seminars, and industry resources.

• Maintain consistent, dependable attendance and contribute positively to the team dynamic.

• Assist in special projects and other designated tasks.

⛳️ Requirements

• Possession of a valid Driver's License.

• High school diploma or equivalent qualification.

• Active Resident Property and Casualty Agent's license.

• Strong verbal and written communication abilities, with the capacity to articulate complex information clearly.

• Exceptional organizational, prioritization, and decision-making capabilities.

• Proficient in Microsoft Office applications (Outlook, Word, Excel, Teams) and agency management systems.

• Experience with Applied Epic is advantageous.

• A minimum of three (3) years of experience in Commercial lines insurance.

• Dedication to continuous professional growth, including the pursuit of advanced insurance education.

🏝️ Benefits

• Flexibility that accommodates your lifestyle, including remote work options.

• Paid time off based on performance and well-being.

• A fun, collaborative work environment.

• Support for ongoing education and career advancement.

• Comprehensive health, dental, and vision insurance.

• Health Savings Account (HSA) with employer contributions.

• 401(k) matching program.

• Employer-paid disability insurance.

• Life insurance coverage.

• Flexible telecommuting arrangements.

• Dress-for-your-day workplace policy.

• Tuition reimbursement opportunities.

• Access to training programs.

• Career progression opportunities across FNIC.

• Mental health resources available through EAP.

• Virtual fitness classes offered.

• Access to an in-office gym (Omaha).