Account Manager, Commercial Claims

This is a fully remote position, open to applicants in United States.

📋 Description

• Achieve or surpass monthly and yearly revenue goals through effective account planning, opportunity management, and sales strategies.

• Create and implement strategic account plans to safeguard current revenue while uncovering growth opportunities.

• Establish and nurture relationships with claims executives, claims operations leaders, SIU teams, technology leaders, and innovation stakeholders.

• Engage in discovery discussions to gain insights into customer objectives, challenges, and initiatives.

• Identify, cultivate, and finalize new business opportunities.

• Oversee customer retention strategies to ensure satisfaction and successful solution adoption.

• Conduct gap analyses and formulate strategies for account growth.

• Collaborate with Product Solution Specialists, Implementation Managers, Sales Support, and other internal stakeholders.

• Keep abreast of industry trends, competitive offerings, and emerging challenges in commercial claims.

• Manage sales pipeline, forecasts, customer engagements, and account planning using Salesforce and other sales tools.

⛳️ Requirements

• A Bachelor's degree in Business or equivalent professional experience.

• Proven track record in a consultative sales, account management, or business development position.

• Required experience in Commercial Property & Casualty insurance.

• Strong comprehension of commercial insurance claims processes, workflows, and operational challenges is essential.

• Direct claims experience is highly advantageous.

• Proven ability to establish and maintain relationships with key customer stakeholders.

• Excellent communication, presentation, negotiation, and relationship management abilities.

• Strong project management and analytical skills are essential.

• Ability to navigate complex sales cycles involving multiple stakeholders and decision-makers.

• Willingness to travel up to 30% as necessary.

🏝️ Benefits

• Country specific benefits.

• Accommodation or adjustment support during the hiring process.