This is a fully remote position, open to applicants in Canada.

📋 Description

• Foster enduring, personal business relationships with clients to enhance service promotion.

• Oversee accounts by acting as the liaison between clients and the organization, ensuring they have the necessary products and services, are utilizing them effectively, and are satisfied with their experience.

• Identify and assess the needs of members/clients, recommending strategies and solutions to meet their objectives.

• Develop integrated service proposals that balance client satisfaction, profitability, and risk management.

• Negotiate contract terms.

• Provide advice and support to clients.

• Represent and negotiate on behalf of Desjardins.

• Formalize agreements in line with current processes, standards, and directives.

• Assist the unit in reaching its sales and business development goals.

⛳️ Requirements

• Bachelor's degree in a relevant field.

• At least two years of pertinent experience.

• Alternative combinations of qualifications and relevant experience may be considered.

• Proficiency in French is mandatory.

• Advanced command of English is essential due to the nature of the responsibilities or the requirement to interact with English-speaking partners, members, and/or clients.

• Extensive understanding of the business sector.

• Action-oriented mindset.

• Effective communication skills.

• Strong focus on customer satisfaction.

• Results-driven approach.

• Interpersonal savvy.

• Quick learner.