This is a fully remote position, open to applicants in Canada.

📋 Description

• Foster enduring, personal business relationships with clients to enhance service promotion.

• Oversee accounts as the liaison between clients and the organization, ensuring they have the necessary products and services, utilize them correctly, and maintain satisfaction.

• Assess and analyze member/client requirements and propose strategies and solutions to meet their objectives.

• Develop integrated service offerings that balance member/client satisfaction, profitability, and risk.

• Negotiate terms effectively.

• Provide guidance and support to clients.

• Represent and advocate for Desjardins in negotiations.

• Enter the organization into agreements in line with existing processes, standards, and directives.

• Assist the unit in reaching sales and business development goals.

⛳️ Requirements

• Bachelor's degree in a relevant field.

• At least two years of pertinent experience.

• Other combinations of qualifications and relevant experience may be taken into account.

• Proficiency in French is mandatory.

• Advanced English skills are required due to the nature of the tasks or tools used, as well as interactions with English-speaking partners, members, and/or clients.

• Action-oriented mindset.

• Strong communication skills.

• Customer-focused approach.

• Capacity to embrace differences.

• Results-driven attitude.

• Interpersonal savvy.

• Ability to learn quickly and adapt.