Account Manager

This is a fully remote position, open to applicants in Spain.

📋 Description

• Establish and maintain robust customer relationships to develop consistent and stable sales within designated industries and/or regions.

• Engage with incoming warm leads, assess opportunities, cultivate relationships, and convert prospects into clients.

• Acquire new clients while also nurturing existing customer relationships.

• Create and manage an opportunity pipeline targeted at specific industries and/or regions.

• Oversee the complete sales cycle from the initial customer inquiry to order placement and repeat business.

• Sustain customer relationships throughout all phases of projects and serve as the primary contact for assigned clients.

• Meet individual sales targets across a specified customer portfolio and industry and/or geographic focus.

• Identify new business opportunities and devise strategies to broaden the customer base.

• Recognize and share effective sales and account management practices.

• Provide suggestions and recommendations for process enhancements, new initiatives, and innovative strategies.

• Ensure precise, consistent, and timely documentation of the sales process in the CRM system.

• Keep an updated overview of customer interactions, opportunities, and pipeline development.

• Collaborate with internal teams to guarantee a seamless customer experience and effective execution throughout the sales cycle.

• Report directly to the Sales Leader, ESPT.

⛳️ Requirements

• Demonstrated success in sales and account management, ideally in rapid prototyping, engineering, robotics, automation, 3D printing, or similar technical fields.

• Strong focus on customer service and capability to cultivate long-lasting relationships.

• Passion for IT, digitalization, and modern technology, along with a willingness to adopt and utilize new tools and software.

• Knowledge of metalworking, 3D printing, injection molding, or other relevant manufacturing technologies is highly advantageous.

• Proven ability to recognize opportunities, develop pipelines, acquire clients, and expand existing accounts.

• Creative problem-solving skills with the ability to think outside the box and address customer and business challenges.

• Strong leadership capabilities, proactive attitude, and the ability to take ownership and drive results independently.

• Highly motivated, ambitious, and determined to meet and exceed sales objectives.

• Full professional proficiency in both Spanish and English.

• Proficiency in Portuguese is preferred.

• Willingness to thrive in a dynamic, fast-growing startup environment where priorities may shift rapidly.

🏝️ Benefits

• Competitive compensation package featuring a base salary plus a monthly commission of 2% of sales, with no limit.

• Provision of a corporate laptop and smartphone.

• Complimentary corporate English language courses.

• Flexible remote working model with occasional international travel to the UK and Germany.

• Join a welcoming, open, and trusting environment that encourages initiative.

• Support each other through challenges and celebrate collective successes.

• Acknowledge and appreciate the contributions of every team member.

• Involvement in charitable projects globally.

• Be part of a rapidly growing company where each new challenge presents an opportunity to learn, grow, and make a significant impact.

• Operate in an environment where agility and flexibility are key advantages.

• Enjoy flexible processes and planning that allow quick responses to changing conditions while maintaining effectiveness amid uncertainty.

• Follow a well-structured onboarding plan that integrates processes, technology, and systems into a cohesive experience.