Account Manager

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Cultivate sustainable and consistent sales within designated industries and/or regions by fostering and sustaining robust customer relationships.

• Engage with incoming warm leads, assess opportunities, nurture relationships, and convert prospects into clients.

• Acquire new clients while enhancing relationships with existing customers.

• Develop and oversee an opportunity pipeline within specific industries and/or regions.

• Manage the complete sales cycle from the first contact and inquiry to order placement and repeat business.

• Maintain customer relationships throughout projects and serve as the primary liaison for assigned clients.

• Meet individual sales objectives across a designated customer portfolio and focus on specific industries and/or geographical areas.

• Identify new business prospects and devise strategies to broaden the customer base.

• Recognize and disseminate best practices in sales and account management.

• Contribute innovative ideas for process enhancements, new initiatives, and creative approaches.

• Accurately document the sales process in the CRM system in a timely manner.

• Keep an updated overview of customer interactions, opportunities, and pipeline growth.

• Collaborate with internal teams to ensure a seamless customer experience and efficient sales cycle execution.

• Report directly to the Sales Leader, ESPT.

⛳️ Requirements

• Demonstrated success in sales and account management, ideally within rapid prototyping, engineering, robotics, automation, 3D printing, or similar technical fields.

• Strong customer focus and a commitment to building enduring relationships.

• Passion for IT, digital transformation, and modern technologies.

• Openness to adopting and utilizing new tools and software.

• Knowledge of metalworking, 3D printing, injection molding, or similar manufacturing technologies is a significant advantage.

• Capability to identify opportunities, build pipelines, acquire customers, and expand existing accounts.

• Ability to think creatively, find solutions, and address customer and business challenges.

• Strong leadership abilities, a proactive mindset, and the capability to take initiative and achieve results independently.

• Drive and ambition to meet and surpass sales goals.

• Full professional proficiency in both Spanish and English.

• Willingness to thrive in a dynamic, rapidly evolving startup environment with shifting priorities.

• Proficiency in Portuguese is preferred.

🏝️ Benefits

• Base salary plus a monthly commission of 2% on sales, with unlimited earning potential.

• Company-provided laptop and smartphone.

• Complimentary corporate English language courses.

• Flexible remote working model.

• Opportunities for occasional international travel to the UK and Germany.

• An open, friendly, and trusting workplace culture.

• Support during challenging times and celebration of shared successes.

• Recognition and appreciation for every team member's contributions.

• Involvement in charitable projects globally.

• Opportunities for personal and professional development, along with making a significant impact.

• Flexible processes and planning methodologies.

• Comprehensive onboarding plan that integrates processes, technology, and systems.