Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Promote and sell service contracts, repairs, maintenance, automation systems, equipment rentals, and associated legal documentation.

• Conduct meetings with both new and existing clients to market high-margin services.

• Complete all sales-related administrative tasks.

• Advocate for new and renewed service contracts.

• Market digital services, rentals, major repairs, and corrective, preventive, and predictive maintenance.

• Collaborate with commercial channels and corporate accounts to support equipment replacement and the introduction of new equipment.

• Promote automation systems and work alongside BAS2Service to assess installations and achieve energy savings.

• Conduct technical and commercial visits to customers to evaluate their needs and provide suitable solutions.

• Identify and secure potential new customers from the existing equipment base.

• Coordinate with National Service Accounts and relay project information to the National Service Sales Engineer.

• Maintain opportunity details in Salesforce to ensure project, contract, and quotation traceability.

• Develop and implement sales strategies aimed at increasing service market penetration and expanding the installed base.

• Convert extended-warranty, IWSA, and junior-policy customers into service contracts.

• Prepare and deliver commercial proposals encompassing both financial and technical elements.

• Manage service customer accounts, ensuring customer satisfaction and providing appropriate portfolio solutions.

• Conduct commercial follow-ups and identify opportunities for additional sales with existing customers.

• Collaborate with service team members and other departments to define and implement joint plans and strategies.

• Develop rental project solutions and applications.

⛳️ Requirements

• Bachelor's degree in Mechanical, Electrical, Industrial Engineering, or a related discipline.

• At least 5 years of experience in selling capital goods, heavy machinery service contracts, electrical substations, elevators, or similar products.

• Intermediate to advanced proficiency in English.

• Experience in selling intangible products and services.

• Proficient in advanced sales techniques and methodologies.

• Willingness and ability to travel as needed.

🏝️ Benefits

• Competitive compensation package.

• Comprehensive benefits and programs.

• An inclusive company culture.

• Benefits designed to support you and your family.

• Boundless opportunities for career growth.

• Flexibility to help you manage life's demands.

• Reasonable accommodations for candidates and employees requiring assistance due to disability or impairment.