Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and promote Renaissance Learning’s products and services within a designated territory.

• Meet revenue targets through prospecting, acquiring new business, customer renewals, as well as cross-selling and up-selling opportunities.

• Build and nurture long-lasting customer relationships, ensuring high product renewal rates, while partnering with Customer Success and Account Executive teams.

• Act as the primary contact for accounts, enhancing customer loyalty and retention while driving business value and growth.

• Generate new business, cross-sell/up-sell, and renewal opportunities by engaging multiple decision-makers and expanding the assigned book of business.

• Offer consultative solutions tailored to the unique challenges and strategic goals of customers.

• Collaborate with accounts, internal teams, and external partners to create effective solutions.

• Possess a deep understanding of K-12 education customers, including districts, administrative roles, funding, purchasing processes, buying cycles, policies, practices, trends, and school board oversight.

• Keep abreast of technical knowledge regarding common educational technology tools and trends, as well as policies, practices, and market competition.

• Develop customer rapport through accuracy, product knowledge, dependable service, and market insights.

• Occasionally travel for customer interactions, conferences, and other revenue-generating activities.

⛳️ Requirements

• Minimum of 3 years of previous sales experience.

• Proficient in collaboration tools (e.g., Outlook, Microsoft Teams, etc.).

• Familiarity with CRMs and other sales technologies (e.g., Salesforce, MS Dynamics).

• Understanding of education customers, their organizational structures, and leadership roles.

• Outstanding written and verbal communication skills, including expertise in presentations.

• Candidates must be legally authorized to work for any employer in the United States.

• Experience in education sales is a plus.

• Proven ability to be resourceful and demonstrate creative problem-solving skills is a bonus.

🏝️ Benefits

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth.

• Health Savings and Flexible Spending Accounts.

• 401(k) and Roth 401(k) with company match.

• Paid Vacation and Sick Time Off.

• 12 Paid Holidays.

• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program.

• Tuition Reimbursement.

• Life & Disability Insurance.

• Well-being and Employee Assistance Programs.