Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Achieve and surpass the designated goals and performance standards for your territory.

• Collaborate with Account Executives or Regional Managers to oversee renewals, identify expansion opportunities, and generate new business.

• Organize, plan, and implement activities within the territory.

• Keep precise records in the CRM system, specifically HubSpot, covering contacts, deal management, forecasting, and pipeline oversight.

• Arrange and coordinate demonstrations, presentations, meetings, and follow-up tasks.

• Assist in planning sales trips, coordinating conferences, and managing territory logistics.

• Create and support new business leads through referrals, cold calling, and email marketing campaigns.

• Monitor and report on essential performance metrics, including calls, meetings, deals, and pipeline activities.

• Maintain a comprehensive understanding of the accounts, products, initiatives, and timelines within the assigned territory.

• Propose and support strategies aimed at enhancing territory growth and sales effectiveness.

• Exhibit consistent and reliable attendance.

• Engage in professional development opportunities.

• Perform additional duties as assigned.

⛳️ Requirements

• At least 3 years of experience in sales support, account management, inside sales, or customer service.

• High school diploma or equivalent is mandatory.

• Excellent verbal and written communication abilities.

• Highly organized with a keen eye for detail.

• Capacity to prioritize and handle multiple initiatives simultaneously.

• Ability to adapt swiftly and proactively resolve problems.

• Proficient computer skills and a quick learner when it comes to new tools.

• Familiarity with Microsoft Office and Google Workspace is essential.

• Experience with CRM systems is required; HubSpot experience is preferred.

• Experience in lead generation, qualifying opportunities, and scheduling sales appointments is necessary.

• Familiarity with HubSpot CRM or Zendesk is advantageous but not mandatory.

• Ability to talk, hear, and see; perform physical tasks such as standing, sitting, bending, stooping, crawling, kneeling, climbing stairs, reaching, and using a keyboard.

• Capability to lift up to 50 lbs.

• Travel may be necessary for company business by car, plane, or other means of transportation.

🏝️ Benefits

• Competitive base salary plus commission.

• Opportunities for professional development, with a minimum of 12 hours per year.