Account Manager

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Oversee all direct sales operations within a designated Southeast regional territory.

• Propel growth in Poly and Water-based coated board for folding carton, corrugated, and various packaging markets.

• Develop and implement account strategies while enhancing multi-level customer relationships.

• Spot opportunities that align with the capabilities of Poly and Water-based coated board.

• Stay informed about changing market dynamics, identify trends, and propose innovative solutions for joint venture partners.

• Provide valuable insights to Marketing for strategic planning and ensure account plans align with divisional strategies and market positioning.

• Execute, monitor, and optimize account plans effectively.

• Create and manage a territory sales funnel targeting new folding carton business.

• Forge and sustain relationships with customer decision-makers, influencers, and operational contacts.

• Conduct customer discovery to gain insights into operations, challenges, and packaging requirements.

• Advocate for product innovations, service offerings, and applications relevant to folding carton capabilities.

• Maintain and modify a structured call plan.

• Observe customer facilities for expansions, closures, equipment investments, shifts in business, and changes in volume.

• Keep detailed customer profiles that encompass business share, specifications, pricing, competitor activities, and performance metrics.

• Identify potential accounts and assist in acquisition discussions.

• Maintain data on gross margins, competitive pricing benchmarks, and cost factors.

• Provide pricing recommendations that align with margin objectives, value propositions, and competitive stance.

• Utilize CRM and reporting tools for sales forecasting, funnel analysis, and performance reporting in the territory.

• Analyze data to recognize trends, refine strategies, and ensure accountability throughout the sales cycle.

• Report on account activities, customer updates, and advancements in line with account plans.

• Collaborate with Operations, Customer Service, Engineering, and Marketing to provide customer-centric solutions.

• Relay essential account information to facilitate operational readiness and strategic alignment.

⛳️ Requirements

• A bachelor's degree (4-year college degree).

• A minimum of 3 years of experience in folding carton manufacturing or corrugated packaging.

• Proven track record in sales prospecting, new business development, and territory expansion.

• Demonstrated capability to manage complex sales development cycles and multiple concurrent customer projects.

• Familiarity with folding carton design, converting processes, food service/CPG packaging requirements, and paperboard substrates.

• Strong proficiency with CRM tools, sales reporting systems, and data analysis for accurate forecasting and strategic planning.

• Exceptional communication, relationship-building, and strategic thinking abilities.

• Experience in corrugated or folding carton manufacturing is essential.

• Comfortable managing a remote territory while maintaining an in-person presence with customers across the Southeast Region, specifically the Carolinas, Georgia, and Alabama.

• Significant regional travel is required, approximately 3 nights per week.

🏝️ Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options.

• 401(k) retirement plan with company match.

• Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services.

• Paid time off and holidays to rejuvenate and care for your health and that of your family.

• A range of company-paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance.

• Tuition reimbursement.