Account Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take ownership of designated order and revenue goals while ensuring a profitable product and service mix.

• Create technology and capital replacement strategies tailored to specific accounts, aligning with customer priorities and budget timelines.

• Guide opportunity strategies from qualification through to proposal, commercial negotiations, and final closure.

• Formulate competitive conversion and new account strategies to enhance market presence and share.

• Cultivate trusted relationships with both existing and potential customers through outreach, meetings, presentations, demonstrations, and site visits.

• Recognize customer needs and identify opportunities for upgrades, service contracts, software solutions, and new product introductions.

• Generate leads through ongoing prospecting, whitespace analysis, cold calling, and business development initiatives.

• Collaborate with strategic account leaders, sales specialists, and other team members on intricate opportunities.

• Prepare quotes, proposals, and comprehensive sales documentation.

• Ensure accurate tracking of customer, opportunity, pipeline, and forecast data within CRM systems.

• Contribute to forecasting, pipeline assessments, account planning, and customer success initiatives.

• Work in coordination with Service, Marketing, Product Management, Finance, and Contract Administration throughout the sales and implementation process.

• Maintain high retention rates among the installed base and address customer issues through the appropriate internal channels.

• Represent the company at customer meetings, conferences, trade shows, and other industry-related events.

⛳️ Requirements

• Bachelor's degree in Business, Marketing, Healthcare Administration, Life Sciences, or a related discipline is preferred.

• 2–5 years of proven B2B sales or account management experience, ideally in selling medical capital equipment, software, or complex healthcare technology.

• Experience in selling to hospitals, health systems, or other intricate healthcare organizations.

• Proven ability to build relationships, generate pipeline, and manage opportunities through a complex sales cycle.

• Excellent communication, presentation, and commercial negotiation skills.

• Capability to establish credibility with both clinical and executive-level clients.

• Strong organizational and time-management abilities.

• Capacity to work independently while effectively collaborating within a matrix organization.

• Proficient in CRM systems and Microsoft Office.

• Demonstrated initiative, accountability, adaptability, and eagerness to learn.

• Willingness to travel approximately 50% across Indiana, Michigan, and Ohio.

• Experience in the medical device or healthcare sector is preferred.

• Familiarity with oncology, radiation therapy, healthcare IT, medical imaging, or hospital environments is preferred.

• Experience in capital equipment sales is preferred.

• Knowledge of healthcare software and information systems is preferred.

• Experience navigating hospital capital budgeting and procurement processes is preferred.

🏝️ Benefits

• Coverage for medical, dental, and vision.

• 401(k) plan with company contributions.

• Paid vacation and holiday time.

• Wellness reimbursement program.

• Tuition reimbursement options.

• Flexible spending account available.