Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the client relationship after the sale and ensure exceptional client service.

• Oversee online advertising campaigns with a focus on performance enhancement and account expansion.

• Collaborate with prominent US and global brands on account development and growth strategies.

• Establish robust client relationships through in-person meetings, phone calls, video conferences, and email communications.

• Ensure clear, concise, and timely communication regarding client requests.

• Maintain comprehensive knowledge of RTB House's products and services.

• Lead the launch of advertising campaigns and guide customers throughout the process.

• Manage communication between internal teams effectively.

• Deliver regular reports on campaign performance and conduct quarterly business review (QBR) presentations.

⛳️ Requirements

• Minimum of 3 years of experience in adtech or an agency role, managing online advertising campaigns for clients.

• At least 2 years of experience in a client-facing position.

• Bachelor’s degree required.

• Strong passion for customer service with the ability to anticipate customer needs and exceed their expectations.

• Capability to multitask and maintain organization across various clients.

• Data-driven mindset with proficiency in organizing data in Excel and PowerPoint to present insights and recommendations.

• High motivation level and eagerness to learn.

• Resourceful with excellent analytical and problem-solving abilities.

🏝️ Benefits

• Permanent remote work, in-office work, or a hybrid combination of both options.

• Full coverage of medical insurance premiums.

• Matching 401K plan available.

• Generous vacation days.

• Sick leave policy.

• Office stipend provided.

• Stipend for phone or internet expenses.

• Baby cash support.

• Stipend for external training opportunities.

• Ongoing and comprehensive training offered.

• Eligibility for performance bonuses.

• Participation in in-person and virtual events, including coffee socials, happy hours, and off-site summits.