Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Expand business opportunities with both current and prospective clients.

• Comprehend the needs of customers and potential customers.

• Develop solutions that enhance value, drive revenue growth, and boost customer satisfaction and loyalty.

• Oversee the strategy, sales budget, and customer satisfaction for accounts within the designated territory.

• Create and implement a sales growth plan aimed at long-term strategic expansion.

• Organize and conduct significant customer visits in the region.

• Cultivate and manage relationships with key customers at all organizational levels.

• Assess customer needs and understand business and financial objectives to generate additional value.

• Utilize CRM tools to record visit reports, opportunities, contracts, and market conditions.

• Update marketing and sales management on changes in market conditions.

• Suggest processes or strategies to seize or safeguard business opportunities.

• Provide monthly updates on territory forecasts for the Smart Planning program.

• Carry out other assigned responsibilities.

⛳️ Requirements

• Bachelor’s Degree in Engineering, Marketing, Business, or a related discipline; equivalent work experience may be accepted in lieu of a degree.

• Over 6 years of experience in sales and direct account management.

• More than 2 years of experience in negotiating contracts with large, tier 1 clients.

• Familiarity with customer relationship management (CRM) software.

• Willingness to travel up to 30% of the time.

• Approximately 50% travel mentioned in job details.

🏝️ Benefits

• Opportunities for professional development.

• Comprehensive benefits package.

• Incentive programs available.

• Equal employment opportunities along with protected-group coverage.