Account Manager

This is a fully remote position, open to applicants in Egypt.

📋 Description

• Oversee and expand Elsevier’s Research Intelligence portfolio throughout the Middle East and Africa.

• Take ownership of renewals and seize cross-sell and upsell opportunities, including multi-year agreements.

• Collaborate with cross-functional teams to enhance revenue and broaden accounts.

• Coordinate with Sales, Finance, Legal, Customer Success Managers, Product, and Operations to ensure seamless renewal processes.

• Review and negotiate the terms of contracts.

• Keep precise data in CRM, Clari, Gong, and SalesCloud.

• Cultivate strong customer relationships and advocate for the broader Elsevier Research Intelligence portfolio.

• Assist with regional marketing efforts and consortium projects.

• Meet quarterly and annual renewal and new business objectives.

⛳️ Requirements

• Minimum of 3 years’ experience in a commercial, sales, or renewal-oriented position.

• Bachelor’s Degree in Computer Science, Business Management, or a related discipline.

• Prior experience in selling SaaS solutions is preferred.

• Strong comprehension of research solutions, contracts, and comprehensive sales operations.

• Demonstrated self-starter with experience in managing intricate renewals.

• Exceptional communication, presentation, and stakeholder management abilities.

• Proficient in English.

• Arabic (native or fluent) is a significant advantage.

🏝️ Benefits

• Healthy work-life balance.

• Well-being initiatives.

• Parental leave.

• Study leave.

• Health Insurance.

• Competitive Bonus.

• 25 days of Annual Leave.

• Remote Working Model.

• Country-specific benefits.