Account Manager

This is a fully remote position, open to applicants in Spain.

📋 Description

• Enhance and strengthen the presence within the designated territory.

• Foster and nurture relationships with established partners, including tour operators, travel agencies, travel management companies, and OTAs, to boost their performance.

• Collaborate with the sales team to identify and expand opportunities within the territory.

• Follow up with both existing and new partners to provide training on the system.

• Position the brand within the travel sector through continuous product presentations and networking events.

• Address incident-related issues and ensure adequate partner support.

• Manage payments and guarantee precision in transaction processing.

• Allocate approximately 50% of working time to business travel, including client meetings, industry events, and other business-related activities.

• Conduct market and competitive environment analysis.

• Deliver regular, detailed reports via CRM and internal systems.

• Maximize and develop API agreements with potential and existing partners.

⛳️ Requirements

• At least 3 years of proven experience in account management or business development for B2B companies within the travel sector.

• Comprehensive understanding of the regional travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs).

• Proficient in English and Spanish; additional languages are a plus.

• Willingness to travel up to 50% of the time may be necessary.

• Familiarity with data-driven decision-making, metrics, and strong numerical skills.

• Proactive, ambitious, motivated, action-oriented, results-driven, with a keen interest in innovative technology, and comfortable in a fast-paced business environment; a team player.

• Capability to understand and work across diverse cultural contexts reflecting ETG’s global presence.

• Proficiency in API technology agreements.

• Knowledge of CRM systems.

🏝️ Benefits

• Flexible work schedules and the option to work remotely.

• An ambitious and supportive team that is passionate about their work, values each other, and grows together.

• Internal programs for adaptation and training, development of soft skills, and leadership capabilities.

• Partial reimbursement for attending external training and conferences.

• Corporate English school offering group and individual lessons, as well as speaking clubs with colleagues from around the globe.

• Corporate rates on hotels and travel services.

• MyTime Day Off - an additional non-working day with full compensation.