Account Manager

This is a fully remote position, open to applicants in Italy.

📋 Description

• Enhance and solidify the presence in the designated territory.

• Foster and nurture relationships with established partners, such as tour operators, travel agencies, travel management companies, and OTAs, to boost their performance.

• Work alongside the sales team to identify and expand opportunities within the territory.

• Follow up with both existing and new partners to deliver system training.

• Promote the brand within the travel trade through product presentations and networking events.

• Address incident-related issues and ensure support for partners.

• Manage payment controls and guarantee accuracy in transaction processing.

• Allocate approximately 40%-50% of working time to business travel, including client meetings, industry events, and other business-related activities.

• Conduct market and competitive analysis.

• Provide regular, detailed reporting through CRM and internal systems.

• Maximize and develop API agreements with both potential and existing partners.

⛳️ Requirements

• At least 3 years of proven experience in the complete sales life cycle, emphasizing business development and account management in B2B companies.

• Experience in the travel, IT, or e-commerce sectors is an advantage.

• Proficiency in Italian and intermediate English is required.

• Must reside in Lombardy, Italy.

• Willingness to travel up to 40%-50% of the time may be necessary.

• A car is essential for business travel.

• Strong data-driven decision-making skills; metrics-oriented and proficient with numbers, Excel, and dashboards.

• Proactive, ambitious, motivated, action-oriented, results-driven, with a keen interest in innovative technology; comfortable in a rapidly changing business environment; a team player.

• Ability to comprehend and navigate a diverse range of cultural contexts reflective of ETG’s global footprint.

• Experience with API technology deals is a plus.

🏝️ Benefits

• Flexible work schedules and the opportunity to work remotely.

• An ambitious and supportive team that is passionate about their work, values one another, and grows together.

• Internal programs for onboarding and training, development of soft skills, and leadership capabilities.

• Partial reimbursement for participation in external training and conferences.

• Corporate English school offering group and individual lessons, along with speaking clubs with colleagues worldwide.

• Corporate discounts on hotels and travel services.

• MyTime Day Off - an additional non-working day with no loss of compensation.