Account Manager

This is a fully remote position, open to applicants in Austria.

📋 Description

• Drive initiatives aimed at customer retention and revenue enhancement within the designated territory.

• Recognize opportunities for upselling and expansion.

• Serve as a trusted advisor for restaurant partners.

• Boost product and feature adoption to enhance online presence and business performance.

• Maintain a comprehensive understanding of all products and services offered.

• Embed company strategies into customer interactions.

• Balance in-person visits with virtual meetings.

• Engage directly with customers on-site.

• Work collaboratively with internal stakeholders and team members to share best practices and align with company initiatives.

⛳️ Requirements

• Applicants must possess valid work authorization for Austria; this position does not support employer-sponsored visa or work permit applications.

• Over 5 years of professional experience in account management, sales, or customer success.

• Native proficiency in German and business-level proficiency in English.

• Ability to manage multiple accounts at once.

• Excellent organizational and time-management abilities.

• Proficient in using data to inform decisions and influence stakeholders.

• Strong communication and relationship-building capabilities.

• Familiarity with CRM software, including Salesforce and Google Workspace.

• Applications should be submitted in English.

🏝️ Benefits

• 25 days of paid vacation.

• Enhanced paid parental leave.

• Company-funded therapy sessions through SpringHealth.

• Company-sponsored subscription to Headspace.

• Annual company-wide week off each year.

• Development Dollars for personal growth.

• Leadership development opportunities.

• Access to thousands of on-demand e-learning resources.

• Travel discounts.

• Performance bonus.