Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Acquire new clients in the HORECA (Hotels, Restaurants, Cafés) and OFFICE sectors within the designated target group.

• Foster and maintain relationships with current clients.

• Oversee coffee consumption in accordance with operational contracts.

• Enhance profitability for clients.

• Ensure adherence to corporate channel guidelines and policies.

• Compile weekly and monthly reports on sales and essential business performance metrics.

• Transform clients into Nespresso Ambassadors.

• Utilize existing market insights and networks to boost Nespresso’s footprint in HORECA and OFFICE sectors.

• Ensure high visibility through client acquisition and machine placements within the specified target group.

• Implement HORECA/OFFICE channel strategies to achieve business objectives and operational plans.

• Collaborate closely with national and regional Nespresso distribution networks.

• Report directly to the Regional B2B Sales Director.

⛳️ Requirements

• A bachelor's degree in business, economics, hospitality, or a related field.

• A valid, full driver's license.

• 3 to 5 years of experience in marketing or sales.

• Experience within the HORECA or OFFICE channels is a significant advantage.

• Prior sales and account management experience are considerable assets.

• Business-oriented, independent, detail-oriented, and innovative.

• Excellent communication and presentation abilities.

• Capability to express key brand messages with enthusiasm, credibility, and authenticity.

• Flexibility and adaptability in dynamic environments.

• Ability to manage oneself remotely.

• Bilingual proficiency in English and French is essential.

• Capacity to collaborate with stakeholders across Canada and internationally.

🏝️ Benefits

• Comprehensive total rewards package including Health and Dental benefits that commence on the first day of employment.

• Company-matched pension plan.

• Three weeks of vacation and six personal days (Personal Paid Holidays).

• Exceptional training and development programs along with opportunities for advancement within the company.

• Access to Educational Assistance and Tuition Reimbursement.

• Eligibility for bonuses.

• Gender affirmation benefits to provide necessary care, resources, and coverage for gender-affirming procedures.

• Fertility Services and Surrogacy Medical Coverage to support the journey to parenthood, regardless of medical conditions, gender, or sexual orientation.

• Adoption benefits to alleviate some of the financial challenges associated with the adoption process.

• Complimentary Nespresso Coffee Machines and a $100 monthly coffee credit.

• Discounts of up to 50% on Nespresso Coffee Machines, Capsules, and accessories.

• Access to the Discount Company store featuring Nestlé, Nespresso, and Purina products.

• Vehicle eligibility.

• A friendly and supportive team environment with coaching and mentoring opportunities.

• Opportunities for personal development and future career advancement.