Account Manager

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Become a member of the client services team integrated within a client pod.

• Report directly to a Pod Lead or Account Director.

• Oversee the daily operations of client projects.

• Act as the main point of contact for client communications and project coordination.

• Keep current on industry trends, emerging platforms, and best practices.

• Contribute to creative concepts, content ideas, paid media strategies, and performance reporting.

• Assist with scopes of work and quarterly/annual business reviews.

• Develop and nurture client relationships.

• Engage in social-centric recommendations to help achieve client objectives.

• Manage multiple projects through Asana, covering social content, campaign development, influencer strategies, and event activations.

• Lead internal cross-functional teams throughout the project life cycle.

• Conduct internal team status meetings and monitor project progress.

• Collaborate with creative, production, and media planning teams.

• Create and oversee project timelines.

• Execute client scopes of work and manage budgets.

• Track hours and time spent on projects with the Account team.

• Generate contracts and documentation for partner-vendors.

• Work with finance and operations to ensure payments are processed within the budget.

• Identify bottlenecks and propose cross-departmental solutions.

⛳️ Requirements

• 3-6 years of experience in social media, digital marketing, or advertising.

• Familiarity with project management tools such as Asana, Airtable, or equivalent.

• Bachelor’s degree in Marketing, Communications, Business, or a related field.

• Strong understanding of advertising principles, marketing strategies, and social-first content development.

• Demonstrated ability to manage multiple projects concurrently in a fast-paced environment.

• Some experience with budgeting, forecasting, and scope-of-work management.

• Exceptional organizational skills with a keen attention to detail and problem-solving abilities.

• Knowledge of social-digital platforms, emerging technologies, influencer management, and content production.

🏝️ Benefits

• Remote work culture and flexible work location.

• WeWork membership available at any nationwide location.

• 100% employee contribution for health (base plan), vision, and dental coverage.

• 401K Retirement Plan with Company Match.

• Short and Long Term Disability coverage.

• Life Insurance & AD&D benefits.

• Paid Parental Leave.

• Fully-Remote Agency environment.

• Unlimited Paid Time Off.

• Take-As-You-Need Paid Time Off.

• Take-As-You-Need Paid Mental Health Days.

• Minimum of 10 days required off per year.

• Company Paid Holidays.

• Week-long Winter Agency Closure.

• Support for ongoing education.

• New Business Referral Bonus.

• Movement Journey Program stipend for personal development.

• Health and Wellness Program.

• Positive Impact and Diversity, Equity, and Inclusion (DEI) Committees.

• Employee Resource Groups.