Account Manager

This is a fully remote position, open to applicants in North Carolina, +3 more states.

📋 Description

• Identify and manage existing accounts while seeking new logo opportunities within the designated region.

• Market the company's products through channel partners in a specific geographical area.

• Establish and nurture strong relationships with current clients, serving as the primary contact for account-related inquiries.

• Create business opportunities and oversee the sales process until closure.

• Collaborate with partners for prospecting within designated accounts.

• Assist in structuring deals and pricing through business-value analysis, negotiating prices for proactive bids and proposals.

• Provide customer value, surpass expectations, and address any issues or concerns effectively.

• Employ a consultative sales approach to identify client needs and suggest customized solutions.

• Work together with cross-functional teams to formulate and execute strategic sales plans.

• Conduct discovery sessions to identify client pain points and business goals.

• Tailor product presentations and demonstrations to client needs.

• Deliver timely and accurate sales forecasts and reports to management.

• Surpass sales targets and contribute to the overall success of the sales team.

⛳️ Requirements

• Bachelor's degree preferred; or equivalent experience in place of a degree.

• Minimum of 5 years of experience in consultative technology sales, particularly in Unified Communications and Consultative Contact Center solutions.

• Proven track record of successfully managing a quota of $3M or more.

• Experience in selling to SLED, Healthcare, Retail, and Manufacturing sectors is essential.

• Familiarity with Cloud computing, VMware, and Data Centers is a necessary asset.

• Knowledge or experience with competitive solutions, including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad, and others is a plus.

• Innovative in business planning and executing sales initiatives.

• Strong account planning capabilities.

• Demonstrated success in meeting or exceeding sales targets and quotas using a consultative approach.

• Excellent negotiation and communication skills, with the ability to build relationships and influence key stakeholders.

• Outstanding organizational skills and attention to detail, capable of managing multiple tasks and priorities simultaneously.

• Proficient in CRM software and other sales tools for managing pipelines and reporting.

• Ability to work independently as well as collaboratively in a team environment.

• Currently, we are not providing sponsorship for US work authorization for any new job applicants.

🏝️ Benefits

• Affordable Medical, Dental, Vision, Life, and Disability Insurance.

• Matching 401(k) plan.

• Paid time off including holidays, vacations, and sick leave.

• Employee Assistance Program.

• Reward and Recognition Programs.