Account Manager

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Identify and manage existing accounts while seeking new logo opportunities within the designated region.

• Directly sell Mitel products and collaborate with channel partners throughout the United States.

• Cultivate and sustain robust client relationships as the primary point of contact for accounts.

• Generate business opportunities in the Hospitality sector and oversee the sales process until closure.

• Partner with associates on prospecting efforts within specified accounts.

• Assist in structuring deals and pricing through business-value assessments, negotiating prices for proposals and bids.

• Ensure high levels of customer satisfaction and promptly resolve any issues.

• Employ a consultative sales method to grasp client needs and propose tailored solutions.

• Work alongside cross-functional teams to formulate and execute strategic sales plans.

• Conduct discovery sessions to identify client pain points and business goals.

• Tailor product presentations and demonstrations to fit client requirements.

• Provide management with accurate sales forecasts and performance analytics.

• Surpass sales targets and contribute to the overall success of the sales team.

⛳️ Requirements

• A Bachelor's degree is preferred, or a high school diploma with relevant experience in lieu of a degree.

• Demonstrated experience in consultative technology sales with a focus on Unified Communications and Consultative Contact Center solutions.

• Experience in the hospitality sector is advantageous.

• Required knowledge of Cloud computing, VMware, and Data Centers.

• Familiarity with competitive solutions such as RingCentral, 8x8, Cisco, Avaya, Zoom, Dialpad, and others is a plus.

• Innovative thinking in business planning and executing sales initiatives.

• Strong skills in account planning.

• Proven history of achieving or exceeding sales targets through a consultative approach.

• Excellent negotiation and communication skills.

• Outstanding organizational abilities and meticulous attention to detail; capable of managing multiple priorities.

• Proficient in CRM software and other sales tools for managing pipelines and reporting.

• Ability to work both independently and collaboratively.

• Must have authorization to work in the United States; Mitel does not provide sponsorship for US work authorization.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Life insurance

• Disability insurance

• Matching 401(k) plan

• Paid time off, including holidays, vacation, and sick leave

• Employee Assistance Program

• Reward and Recognition Programs

• Sales incentive program