Account Manager

This is a fully remote position, open to applicants in United Kingdom, +1 more country.

📋 Description

• Take ownership of the bidding process for projects, which includes assessing project costs and feasibility.

• Assist the current business by overseeing contracts and identifying up-sell and cross-sell opportunities.

• Build networks within existing client contacts to generate new business and identify prospects.

• Arrange client and internal kick-off meetings.

• Create insightful proposals and convey strategic sales communications.

• Consult with clients regarding sample design and business challenges.

• Tailor products or research methodologies to fulfill client requirements using internal resources.

• Deliver customer service by coordinating with Project Managers and Research Managers to implement project specifications and ensure quality outcomes.

• Make sure that internal team members comprehend research design and expected results.

• Respond tactfully to challenging or unique client issues, and escalate when necessary.

• Handle bid requests and guarantee their correct and timely submission.

• Work collaboratively with partners and vendors for smooth project execution.

• Act as a liaison between Sales and Project Managers on all projects.

• Travel occasionally with the Sales VP for on-site client meetings and business development presentations.

⛳️ Requirements

• A Bachelor’s degree or equivalent work experience is mandatory.

• No prior professional experience is necessary; recent graduates are welcome to apply.

• Experience in market research is advantageous but not essential.

• Background in healthcare market research is a plus.

• Exceptional skills in multi-tasking and prioritizing requests.

• Strong ability to build relationships and provide outstanding customer service.

• Excellent verbal and written communication abilities.

• Solid time management capabilities.

• Proficient in problem-solving and finding answers to daily challenges.

• Strong self-discipline and organizational skills.

• Outstanding presentation abilities.

🏝️ Benefits

• Health and Dental coverage.

• Life, Accident, and Disability Insurance.

• Prescription Plan.

• Flexible Spending Account.

• 401k Plan with Matching.

• Paid Holidays and Vacation time.

• Sick Days and Personal Days.

• Competitive salaries.