Account Manager

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Serve as the main liaison between IRV and its clients.

• Deliver exceptional customer service through phone, email, and virtual meetings.

• Perform consultative marketing assessments and provide comprehensive marketing solutions.

• Identify client objectives and proactively meet their needs.

• Assist in the implementation of marketing strategies aimed at helping dealerships to sell, service, and retain customers more cost-effectively.

• Formulate overall client strategy and ensure client retention.

• Track and report on the effectiveness of client campaigns.

• Collaborate with various departments to guarantee timely and precise execution of campaign deliverables.

• Ensure that projected monthly revenue is accurately accounted for.

• Become a subject matter expert on company products within the first 90 days.

• Support new projects and services as the company continues to evolve.

• Uphold internal processes and procedures while proactively improving tasks.

⛳️ Requirements

• At least 3 years of professional experience in a consultative, account management, and/or client retention role.

• Bachelor's Degree in a related field is preferred.

• Proven knowledge and a solid understanding of the Digital Advertising industry.

• Strong public speaking and presentation skills.

• Experience in marketing, agency, and/or media sales is preferred.

• Exceptional relationship-building capabilities.

• Proficient in Microsoft Office Suite.

• Excellent verbal and written communication skills.

• Ability to work remotely on camera through web calls and establish rapport with clients.

• Detail-oriented, punctual, and professional.

• Capable of working independently as well as collaboratively within a team.

• Self-motivated with the ability to perform well under pressure while meeting deadlines.

• Experience in RV dealerships is a plus.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and growth.

• Flexible work environment.

• Comprehensive health and wellness benefits.

• Supportive team culture and collaborative work atmosphere.