Account Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Support, maintain, and enhance a diverse portfolio of accounts.

• Generate new business through prospecting, networking, and relationship development.

• Secure one new account every three months, which is defined as a new community with an existing customer or a new SAP account number approved through the Bid Review Process.

• Keep an active Account Target List to facilitate portfolio growth.

• Prepare and manage proposals, take-offs, job change orders, pricing verifications, and formal presentations.

• Assist in preparing cost estimates for proposals.

• Provide special quotes and support for Design Studios and Builder clientele.

• Identify opportunities for product expansion, merchandising enhancements, and increased revenue.

• Engage in margin-enhancement initiatives.

• Establish and nurture relationships with builders, design consultants, stakeholders, and key decision-makers.

• Act as an advocate at the account level, addressing billing inquiries, specifications, pricing adjustments, and customer resolutions.

• Maintain detailed bid information and organized bid folders, including price updates and construction-related change orders.

• Oversee contract execution to ensure that agreements, change orders, and pricing documentation are finalized within 30 days.

• Promote products supported by the Branch Operations team.

• Assist in collection efforts and uphold contractual and payment expectations.

• Collaborate with Design Consultants, Order Processors, and Production Managers on installation and service requirements.

• Supervise job planning and coordination from order entry to installation.

• Provide pipeline and forecast reporting by specified deadlines.

• Comply with the Bid Review Process and associated procedures.

• Maintain precise records of specifications, bids, pricing actions, and change orders.

• Address billing inquiries, pricing requests, and job specifications.

• Travel as necessary for customer meetings, project evaluations, and business development opportunities.

⛳️ Requirements

• High school diploma or GED.

• 3–5 years of experience in account management, construction, or the building materials sector, or an equivalent combination of education and experience.

• Ability to read and interpret blueprints and builder floor plans.

• Excellent verbal and written communication abilities.

• Proven capability to identify issues, resolve conflicts, and provide strategic, relationship-enhancing solutions.

• Strong organizational and time management skills.

• Proficiency in Microsoft Office Suite and related business technology systems.

• Strong business acumen and financial insight with the ability to analyze margin impacts and revenue outcomes.

• Skilled in negotiation, persuasion, and strategic planning at the account level.

• Demonstrated accountability, ownership, and results orientation.

• Collaborative team player with cross-functional execution experience.

• Bachelor's degree in Business, Marketing, or a related field preferred.

• Experience working with builders, design studios, or multi-segment construction accounts preferred.

🏝️ Benefits

• Full remote work arrangement.

• Travel as necessary to support customer meetings, project reviews, and business development opportunities.