Account Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Establish and nurture robust relationships with referral sources.

• Identify and cultivate new referral sources.

• Sustain and enhance referral source relationships while ensuring exceptional customer service.

• Maintain communication with decision-makers and office personnel, emphasizing strategic partnerships.

• Assist in sales initiatives to boost revenue opportunities.

• Assess client needs and tailor solutions accordingly.

• Provide training for clients on both new and existing IWP service models.

• Advocate for additional IWP services.

• Deliver solution-oriented service techniques utilizing a consultative approach.

• Prioritize client retention.

• Support the Territory Manager in Fort Worth.

⛳️ Requirements

• An associate degree is mandatory; a bachelor’s degree is preferred.

• 2-4 years of experience in account management.

• Demonstrated ability to establish and maintain strong customer relationships.

• Exhibited self-confidence and a readiness to learn.

• Proficient in MS Office applications (Word, Excel, Outlook).

• Willingness to travel within and around the designated territory.

• Familiarity with Salesforce is an advantage.

• Capability to manage difficult and challenging situations, particularly in customer relations.

• Strong problem-solving abilities.

• Ability to work autonomously as well as collaboratively within a team.

🏝️ Benefits

• Monthly engagement events and larger annual celebrations (tent party, summer BBQ, Family Fun Day).

• Tuition reimbursement.

• Competitive benefits package.

• Positive, inclusive work environment.

• Commission program with the potential for additional variable compensation of up to or exceeding $16,000 annually.

• Guaranteed minimum payout during the first three months of training.

• Opportunities for professional growth and development.