Account Manager

This is a fully remote position, open to applicants in Netherlands, +1 more country.

📋 Description

• Act as the primary account leader and sole point of contact for several significant named accounts.

• Comprehend client business and IT challenges to enhance customer value while maximizing company revenue and margins.

• Develop and oversee account plans for commercial accounts.

• Manage deals, opportunities, and value or volume portfolios.

• Promote company products and solutions while utilizing existing account opportunities.

• Build professional relationships with clients, including those at the executive level.

• Analyze win/loss rates and suggest areas for improvement.

• Collaborate with external partners to facilitate solution sales.

• Refer products to other specialists or partners as necessary.

• Lead deal pursuits with support from presales, specialists, and inside sales teams.

• Meet and manage quotas in alignment with regional guidelines.

• Enter and oversee opportunities using pipeline tools and processes.

• Recommend and implement effective pipeline management practices.

• Execute margin recovery strategies and activities.

• Serve as the primary interface for owned accounts with global business teams.

• Train, mentor, and guide inside account representatives or inside sales staff.

• Contribute to or develop sales policies and strategies for the designated business segment.

⛳️ Requirements

• Preferred: University or Bachelor's degree.

• Generally 3–5 years of relevant experience.

• Required: Experience in account management.

• Background in product specialization, including computers, printers, servers, or storage.

• In-depth knowledge of key customer types or customers for the specified products.

• Potential experience in the industry.

• Inside account experience with large, complex commercial accounts.

• Strong IT acumen aligned with company services or product lines.

• Skills in partner organization intelligence and partner management.

• Capacity to evaluate solution feasibility from both technical and business perspectives.

• Ability to conceptualize and communicate targeted solutions from proposal to contract sign-off.

• Negotiation skills and the capability to frame customer value propositions.

• Proficient in utilizing resources effectively to pursue revenue-generating opportunities.

• Ability to understand customer business issues and translate them into company solutions.

• Knowledge of products, services, and client's core business sufficient to sell transactionally and generate leads.

• Ability to prioritize and drive strategic sales efforts across multiple products or solutions.

• Strong competitive selling skills.

🏝️ Benefits

• Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing.

• Opportunities for personal and professional development.

• Flexible management of work and personal needs.

• Remote/teleworker work arrangement.

• Inclusive workplace environment.

• Accessibility accommodations available during the application or interview process.